#Contact ipass install
#Contact ipass serial

Please note, late fees will not be assessed during this time. This may cause increased call wait times for our customers. TxTag is currently experiencing a high call volume due to our recent system transition. Please contact the TxTag Customer Service Center at or by calling 88 regarding any questions. Customers will begin receiving statements online or by mail, which may include toll transactions not previously billed dating back to May 2021.Ĭustomers may also receive bills from other toll authorities regarding toll travel, but never for the same transactions billed by TxTag. Thank you.ĭue to quality control measures after the system transition earlier this year, it has taken longer than anticipated to generate statements for toll usage. The team is working to resolve the issue and apologize for any inconvenience. The TxTag Customer Service Center is currently experiencing intermittent phone issues. Thank you!Ĭlick here for an Important Message from TxTag. We apologize for the inconvenience and appreciate your patience. During these times, will be down and customers will not be able to access accounts, pay a toll bill or make other payments. 1 a.m., beginning on Thursday, June 23. You pay a higher rate for pay by plate because there’s more of a process to take a picture and process it.TxTag will be undergoing weekly maintenance every Thursday from 9 p.m. When you go through a toll it charges you. With a pay-by-plate account, you put money in your account to pay for tolls just like you would with an iPass account.

#Contact ipass install

You do not have to install a transponder on your car. You don’t want to choose the pay-by-plate account if you’re trying to activate your iPass because with the pay-by-plate account, you do not get a transponder. There are two different types of accounts you can get: a pay-by-plate account and an I-PASS account (which is the regular account). Step 1: Go to and click “OPEN I-PASS ACCOUNT.” This is the IPass login for Illinois. Note: The below method is for people who want to activate an iPass transponder they have online but who do not already have an account The second way to activate IPass is by creating an account on or activating your IPass on your getipass account if you have an account already | How do I activate my IPass online? See below for what the sticker looks like: When you get your transponder it will have an activation sticker on it.

#Contact ipass serial

The I-PASS serial number and activation code are located on your transponder’s activation sticker. Then, when they direct you to press a second number, press 2 to speak to a customer service representative. If you want to keep talking to an English-speaking person don’t press any number. To speak to a Spanish-speaking representative press 2 when they first direct you to press a number. The customer service phone number has Spanish-speaking representatives. The iPass customer service is great in general. The number is not available Saturday and Sunday (they are closed on weekends). The customer service phone number is available Monday through Friday from 7AM-5 PM Central Time. The customer service phone people can both activate IPass transponders and set up an account for you, and your account will be ready immediately. With both your I-PASS serial number and the activation number in front of you, call 80 (which is their customer service number). The first way to activate the I-Pass is by calling the iPass activation number (AKA their customer service number)